I lost my hh because I had problems with the computer and I was able to retrieve some of them. precisely those played all in spin and go tournaments from 04/06/2019 to 31/08/2019. if possible I would like to know what to do. I would be grateful if you could retrieve them in some way. Thank you very much.
For old games whose files were not in English:
Ask PokerStars to send you your TournSummary and HandHistory files with the dates you want
(example: from January 1, 2019 to today).
To do this, simply send your request at support@pokerstars.com (or support@pokerstars.it ; support@pokerstars.es ; etc...)