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[solved] Tournament Erros and not Tracking

[solved] Tournament Erros and not Tracking was created by myalex

9 years 1 month ago #9037
Hello, i play 9max Turbo SNG on Pokerstars.

Sometime Xeester do not Track Tournaments, HandHistory is okay because PokerTracker import correctly.

i miss ~100 Tournaments, also try to reimport but nothing happens.

Errors are: Unknown Date, 50, 9

My TImezone in Pokerstars is: CET.


I would buy xeester i think its better for Analye my game. But i need all Tourney :))

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Replied by rivaci on topic [solved] Tournament Erros and not Tracking

9 years 1 month ago #9038
Hi Myalex,
do you use Pokertracker when Xeester is open ? If so, there might be some conflicts, hand histories may be moved to pokertracker repository and be"come unavailable to Xeester.
As for the errors, can you post some the hand history files ?
Regards

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Replied by myalex on topic [solved] Tournament Erros and not Tracking

9 years 1 month ago #9042
Hello,
no i don't use Pokertracker at the same time!

Here are two Tourneys, Xeester report "Session with error"

Session 1
Session 2

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Replied by rivaci on topic [solved] Tournament Erros and not Tracking

9 years 1 month ago #9043
Hmmm that's strange, I import those two files perfectly.
In Options>Preferences, is your timezone the same as in pokerstars ?
Last question : are you using Xeester on Mac with Paralell (or Bootcamp)?

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Replied by myalex on topic [solved] Tournament Erros and not Tracking

9 years 1 month ago #9045
i use am PC with Windows 10.
Time zone is UTC+01

I dont know, i import my whole HandHistory Folder, only 532 tourney will import, but i played 589 tourneys.

When i import the whole Tourney Folder with PokerTracker it will be fine.

Please help me, Xeester is much more better than PokerTracker!

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Replied by myalex on topic [solved] Tournament Erros and not Tracking

9 years 1 month ago #9046
So i export all Tourneys from PokerTracker and Import in Xeester - no Error

But in PokerTracker i have 561 Tourneys and in Xeester only 497 !

So no Error but xeester do not import all .?!

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Replied by rivaci on topic [solved] Tournament Erros and not Tracking

9 years 1 month ago #9048
The best way for us to answer you is that you send by email your hand history in a zip format at contact(at)xeester.com.
We'll check on our side !

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Replied by myalex on topic [solved] Tournament Erros and not Tracking

9 years 1 month ago #9056
i sent you a email :) pleas have a look

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Replied by rivaci on topic [solved] Tournament Erros and not Tracking

9 years 1 month ago #9058
Hi Myalex,
I imported all your sessions, with no errors.
I have 614 sessions, cf screenshot.



Is your filter set to "All sessions" ?

Attachments:

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Replied by myalex on topic [solved] Tournament Erros and not Tracking

9 years 1 month ago - 9 years 1 month ago #9059
Oh now i have 614 Sessions:
List

But when i switch the Tab to Evolution i have 554 Sessions, with no Filter..

Graph
Last edit: 9 years 1 month ago by myalex.

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Replied by rivaci on topic [solved] Tournament Erros and not Tracking

9 years 1 month ago #9065
Yes you only have 554 "completed sessions".
Completed sessions are sessions for which Xeester successfully retrieved earnings information.
You can manually complete the sessions that have incomplete information (select a session>Right click>Edit).

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Replied by StuWhoo on topic [solved] Tournament Erros and not Tracking

8 years 11 months ago #9650
Hi. Xeester does not work on my account on 888poker since last update of this poker room. Earlier everything were right, but now it is not. I have used "repaire the database" option and now I see last sessions, statistics and opponents, but HUD still does not work.

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Replied by popotib on topic [solved] Tournament Erros and not Tracking

8 years 11 months ago #9659
Hello,
can you give us a screenshot of a table where the hud doesn t work and the HH concerned ?

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Replied by StuWhoo on topic [solved] Tournament Erros and not Tracking

8 years 11 months ago #9665
But HUD does not even displayed, just like Xeester is off.

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Replied by popotib on topic [solved] Tournament Erros and not Tracking

8 years 11 months ago #9675
Hello,
i want to know the type of game witch doesn't work and see the text on the windows witch isn't recognized by xeester.

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Replied by maximbibi on topic [solved] Tournament Erros and not Tracking

8 years 10 months ago - 8 years 10 months ago #10118
hello xseester. i have same problem with date error with my poker sessions.
Warning: Spoiler!

timezone +3-UTC on computer and program. help me pls.

Attachments:

Last edit: 8 years 10 months ago by maximbibi.

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Replied by popotib on topic [solved] Tournament Erros and not Tracking

8 years 10 months ago #10190
Hello,
the problem is now resolved, Just restart your xeester to have the last update.

Happy new year.
The following user(s) said Thank You: maximbibi

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Replied by ngba3287 on topic [solved] Tournament Erros and not Tracking

7 years 2 months ago #18145
Hi,

The version 2.8.0.0 is now available and the HUD works on 888

www.xeester.com/x2-guide/changelog
Modérateur

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