[solved] LIVE WINDOW NOT WORKING

when I pay the license live window and the hands replayer stopped working. I also do not save statistics of players from one to another session. Always start from scratch, even in the final table.
I dont touch anything and change settings alone.It worked better in the trial version.
What I must to do?
Tank you

Hello,

you can test :

From the menu : Start > Repair the database...

Hello

I tried it, and it does not work.
It did not fix any of the problems that have.

Thanks

Maybe it s your HUD configuration.

Edit your HUD, look at 'filters' and see if you have 'all the hands' for opponents.

Hello.

The option is checked, I did not change anything from the trial version but stopped working.
Can I reinstall the program without losing the database?

Thank you

Hello,

can you make a backup of your database (Start > Backups Management) ?
Then we will see the problem.